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First, let me say that I am SO excited about your upcoming photoshoot. We are going to have an absolute BLAST working together to create some killer images! I truly believe the success of any relationship relies on clear communication and expectations. So, I’ve pulled together this guide to how things operate here at JBP. Yes, there’s a lot of information in here, but it will answer many of the questions you didn’t know you’d have. And in the spirit of clear communication, read over this and feel free to contact me by email with any questions or concerns you may have. It is my goal to create the most incredible photo experience, and it all starts here. 





+ When it comes to tops, solid-colored blouses or dresses in your favorite jewel tones photograph well. Do you have a favorite color that you know looks great with your skin tone and/or eyes? Bring it! You do not have to avoid patterns altogether, but keep in mind that some smaller patterns create odd moire patterns when photographed. So if you do decide to bring a patterned garment, just make sure you have a backup. Avoid spaghetti strap shirts and tanks unless they are paired with a blazer or sweater since these lines can sometimes create an awkward composition in tightly cropped headshots.  Whatever you decide to bring, remember that it's best to stick to garments in your favorite color or specific pieces you love. When you wear a garment you feel good in, it truly shows in your images.  

+ Layers are wonderful in headshots, so long as they are not too bulky. Pairing a blazer over a solid-colored blouse gives the image depth and maintains professionalism, depending upon your field. However, you do NOT have to wear a blazer to be considered professional. If it's not your thing, skip it!   

+ Classic pieces are always great (jeans, LBD, leather/moto jacket, trench, white tee, etc.), but don't be afraid to step a little bit outside your comfort zone, too. Bring pieces that make a statement, which we can add into different shots for something truly unique and memorable! Variety is essential, too. Think about what you feel really good in, especially those pieces that make you beam and you would NEVER Marie Kondo because they bring you SO. MUCH. JOY. 




When it comes to shirts, look for solid colors you love to wear. Do you have a favorite color that you know looks great with your skin tone and/or eyes? Bring it! It's best to stick to garments in your favorite color or specific pieces you love. When you wear a garment you feel good in, it truly shows in your images.

Be discerning when it comes to busy patterns. We want to make sure that your patterned garment is not competing for the viewer's eye ('cause no one's looking to hire your shirt, amirite?) That's not to say that you can't wear patterned shirts, suits, or ties. In fact, sometimes the right one can help create a killer style that allows you to stand out without overpowering the image. It's a fine line, but I'll help you determine where that line is. That said, be sure to bring other options, just in case your patterned garment doesn't work well on camera. 

Layers are wonderful in headshots, so long as they are not too bulky. Consider long coats, vests, or blazers for your outfits.

+ Never underestimate the power of a well-fitting garment. If something you want to bring to the shoot is too big or a little too small, take the time before your session to go to a tailor. This is Dallas, and there are a TON of really amazing tailors, and a good one is worth every penny




Given studio rental guidelines, I am unable to access the studio prior to my booked start time. If you arrive before your scheduled time, please wait in your car for the additional time.

I also recommend that you add a buffer of 10-15 minutes in your travel time to ensure a timely arrival. If you anticipate being late, please call me as soon as possible at (972) 638-0144.



The schedule for your photoshoot is created with a number of factors in mind including scheduled time at the studio, lighting and weather conditions, as well as the schedules of the hair and makeup artist and me. Therefore, it is of utmost importance that you arrive to your photoshoot at your scheduled time. If you are late to the shoot, the amount of time lost will be deducted from your session time, which may result in fewer outfits, fewer images, and/or alterations to the overall scope of your session.

I highly recommend you check and account for travel times, road closures, weather conditions, and time for finding/obtaining parking.

I understand that sometimes unforeseen circumstances occur and you may need to reschedule your photoshoot or client meeting. If the need arises, please contact me by phone at (972) 638-0144 as soon as possible. Any reschedule/cancellation less than 72 hours prior to your studio session is subject to a $125 non-refundable fee.


Rescheduled sessions must take place within 1 (one) year of your original session date. Please note that any rescheduled sessions will be subject to my and my hair and makeup artists’ availability, as well as that of the studio. Therefore, any originally promised deadlines for delivery of final images cannot be guaranteed. 


My office hours are Monday – Friday 9:00 AM – 5:00 PM. My office is closed on Saturdays and Sundays. I am accessible by email from 9:00 AM - 5:00 PM and accessible for meetings on Mondays and Wednesdays. Jen Bertrand Photography is closed on the following holidays.

  • January 1, 2 - New Year's (Observed)

  • January 16 - Martin Luther King Day

  • February 6 - Family Birthday

  • March 24 - Wedding Anniversary

  • May 29 - Memorial Day

  • July 4 - Independence Day

  • July 30 - My Birthday! 

  • September 4 - Labor Day

  • November 7th - Family Birthday

  • November 10 - Veteran's Day (Observed)

  • November 21-24 - Thanksgiving Vacation

  • December 25-31  - Christmas Vacation




Your online proofing gallery will remain active for 1 (one) year from your shoot date. Upon the expiration of that timeframe, your gallery will no longer be active and will be archived. Should you need to reactivate your gallery after it has been archived, a $25 unarchival fee will be invoiced to you.


Once the invoice has been paid, the gallery will be reactivated and I will email you the link and password to your gallery. The gallery will then be active for one year from the date of reactivation.



Jen Bertrand Photography shall remain the sole author, sole owner and sole copyright claimant of any licensed photograph[s] and does not transfer ownership or control of said copyrights unless indicated in the licensing contract signed prior to the shoot. If you are in need of licensing rights outside of what is indicated in the signed contract, you must email me with your request, including all details necessary for the assessment of rates and terms for additional licensing. Rates will be determined at fair market value and payment for additional licensing must be received before images can be used in their expanded licensing capacity.


Each image I produce and deliver has been handcrafted and custom retouched to achieve a specific look for you and your shoot that, as a photographer, is my personal artistic vision and expression. Therefore, any altering of the images is forbidden, including but not limited to the addition of filters, color changes, body modifications, contrast, and exposure.

I recognize that websites, social media platforms, and print mediums often require cropping that is outside of the original image size ratios. Therefore, you are permitted to crop images in order to satisfy the requirements of these platforms only.

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